FAQ's

SEE BELOW FOR OUR MOST FREQUENTLY ASKED QUESTIONS

Please see below for answers to some of the most frequently asked questions, if there is anything else you need to know please don't hesitate to get in touch

WANT TO KNOW MORE?

Payload
Payload on 3.5Ton lorries depends on specification. The best payload starts at 1250kgs for Daily Specification. At John Oates we offer upgraded options of 3.85, 3.95 and 4.5 ton, to achieve a greater payload.
No matter which specification you choose, John Oates build the horsebox to carry 2 horses, with all vehicles brake tested to 6 ton, to guarantee safety for horse and driver.
What can I drive? 
Drivers who passed their category B (car) driving test before 1997 have grandfather rights and can drive a 7.5-tonne truck without taking another test. They will have the C1 entitlement on their licence, which covers vehicles from 3.5 to 7.5 tonnes GVW. However, drivers who passed their car driving test from 1 January 1997 will have to take a separate C1 test in order to drive any vehicle weighing in excess of 3.5 tonnes.
I have 2 horses can I have a 3.5 tonne vehicle? 
This depends on the weight of the horses an the amount of tack, feed, etc. Unless they are small it is unlikely that a 3.5-tonne vehicle will offer enough payload. Please contact us to discuss other options available.
What is a bulkhead?
This is the frame/wall that separates the horse area and cab. At John Oates, the heavy-duty frame is tied into both the cab and the body.  All John Oates Horseboxes, have a steel frame wrapped around cab rear, with anti kick bar and optional choice of bum bar, for customers peace of mind. Bulkhead is then Fitted
with 14mm GRP panel, and anti impact stock board or EVA.
Can I decide where my Tack lockers go?
All customers are different and have preferences of where they like there tack lockers, at John Oates we can cater to all customers, and have tack lockers situated exactly where customers want the . We offer all sizes of tack lockers.
Are all Horse area's the same? 
We offer many types of horse area set ups, from long stall stallion, to breast bar, or even half and half. With John Oates the customer can get exactly what they feel they need to get the horse from A to Z safely.
Can I decide what kind of ramp I'd like? 
John Oates offer 3 choices of ramp set up, Full ramp, top flap and barn doors.
What colours can I choose?
At John Oates- the sky is the limit, we have offer all colour, metallic and flips- let us create your dream looking box.
How long does a horsebox take to build?
Once the chassis has been sourced it will take 8-10 weeks to complete the horsebox.
Do you have a waiting list?
Our waiting list varies depending on current demand and workload. It is usually between 2-4 weeks but please contact us for up to date information. Our stock vehicles are available immediately.
Can I have my horsebox serviced?
Yes! As expert builders of horsebox we have the knowledge and skill to repair your horsebox correctly and get it back on the road as quickly as possible. Please contact us so we can assess the work required.
What is a horsebox health check?
We want your horsebox to provide you with an enjoyable and reliable service. We offer a horsebox health check where we assess the wear and tear of the horsebox and advise any areas that may need repairing or replacing.
Do you manufacture the body or just assemble it?
At John Oates we engineer, design and build your horsebox at our factory. This allows us to control the build quality to ensure you have a horsebox that is reliable, robust and lightweight. Come and take a tour of a factory to see how we build horseboxes.
Do you accept trade-ins?
Yes, we do although we would want to inspect your horsebox before we agree with a trade-in value.
Do you offer finance?
Yes, we can offer various finance arrangements. Please contact us for details.
Do you want a deposit to secure an order?
If we are supplying the donor vehicle we ask for a £6,000 incl. VAT deposit to secure the order.
If you are supplying your own donor vehicle we ask for a £1,200 incl. VAT deposit to secure the order.
Any outstanding balance is to paid prior to handover of the horsebox.
If you have a specific question that we haven't answered here- please feel free to get in contact with us via our Social Channels or via email on enquiries@johnoateshorseboxes.co.uk

British Designed

British Built

CALL US TODAY ON:

0121 526 3767