Minor Major
12,000 miles 24,000 miles
or every 12 months or every 24 months
Service Preparation
& Road Test
Check for body damage. Yes Yes
Check wheels and trims for damage. Yes Yes
Check operation of brakes for judder/pulling and noise. Yes Yes
Check steering controls and column for wear/movement. Yes Yes
Engine Drain engine oil and refill (special or synthetic oils subject to additional charge). Yes Yes
Replace oil filter. Yes Yes
Replace sump plug seal or report sump plug replacement if integral. Yes Yes
Check for general oil leaks. Yes Yes
Check for timing belt replacement interval & report if due according to mileage or age. Yes Yes
Check radiator condition, security and report any leaks Yes
Check Radiator cap seal Yes
Check coolant hoses for leaks and condition, and security check securing clips for tightness and report. Yes
Check electric cooling fan for operation where applicable. Yes
Check condition and tension of fan or alternator belt. Adjust or report on condition. Yes
Check condition and adjust auxiliary drive belts if required (excluding timing or cambelt). Yes
Replace air filter. Yes
Report if spark plugs are due to be changed according to mileage. An additional charge applies for the supply of plugs and fitment. Yes Yes
Check and record antifreeze strength and minimum temperature and top up coolant as required. Yes Yes
Check & report condition and security of undertray Yes Yes
Fuel Check fuel cap seal condition. Yes
Check visual condition of fuel lines. Yes
Check fuel filter replacement interval and report if due. Yes Yes
Drive System Check for correct clutch operation. Yes Yes
Check for correct gearbox operation. Yes Yes
Check and top up clutch fluid where applicable. Yes Yes
Check drive shaft gaitors for security and report leaks. Yes Yes
Grease prop/shaft if applicable. Yes
Check and top up axle and/or transaxle oil if applicable. Yes
Top up gearbox fluid where applicable and not sealed. Yes
Electrical Check operation of exterior lights. Yes Yes
Check horn. Yes Yes
Check diesel heater plug indicator operation where fitted. Yes
Check battery security and lubricate terminals. Yes
Check battery condition and print results. Yes Yes
Top up battery/non-sealed units only. Yes
Visual inspection of HT (high tension) leads. Yes
Test alternator charging rate - check security. Yes
& Suspension
Check and top up power steering reservoir where applicable. Yes Yes
Check steering and suspension components for wear and corrosion. Yes Yes
Check steering rack gaiters condition. Yes Yes
Check wheel bearings for excessive play or roughness. Yes Yes
Carry out shock absorber bounce test. Yes Yes
Grease steering and suspension where applicable. Yes
Exhaust Inspect exhaust system (including catalyst if fitted) for leaks, security and noise. Yes Yes
Visual check for exhaust smoke. Yes Yes
Brakes Check brake pads for wear or damage. Yes Yes
Check brake callipers for leaks and security. Yes Yes
Check service brake shoes for wear or damage - clean and adjust if required (excludes internal handbrake shoes). Yes Yes
Inspect operation of wheel cylinders and report any leaks. Yes Yes
Visually check brake hydraulic system, pipes and hoses for any leaks, chafing and corrosion. Yes Yes
Check security of handbrake linkages and travel. Lubricate and adjust if required. Yes Yes
Check brake discs and drums for wear, cracks, corrosion and scoring or pitting (excluding internal drums). Yes Yes
Check brake fluid level and top up if required. Yes
Check brake servo operation. Yes
Carry out brake fluid boil test and record readings.
Replace brake fluid and bleed system. Yes
Tyres & Wheels Remove road wheels. Yes Yes
Check tyre size and whether tyre is fitted to side wall instructions. Yes Yes
Check tyre condition and tread depth (including spare). Yes Yes
Check and adjust tyre pressures (including spare). Yes Yes
Set wheel nut torque to manufacturer's settings. Yes Yes
Check wheels for correct balance (including spare). Yes Yes
Vision Check windscreen wiper condition and operation. Yes Yes
Check rear wiper condition and operation (if fitted). Yes Yes
Check windscreen washer operations, align jets and top up if required. Yes Yes
Top up windscreen washer bottle(s) Yes Yes
Check windscreen for chips and cracks. Yes
Check mirror condition (interior and exterior). Yes
Check number plate condition. Yes
Check camera operation. Yes Yes
Internal Remove cabin filter, clean out housing and renew cabin filter Yes
Advise if cabin filter is required according to age/mileage recommendations and last change. Yes Yes
Check dash warning lights Yes Yes
Check seatbelts - front and rear including lap belt. Yes
Check operation of all external door locks. Yes
Lubricate accessible door hinges (with white grease). Yes
General Reset vehicle service light where applicable (subject to data and tooling availability). Yes Yes
Lubricate bonnet catch. Yes
Stamp service book/create Service Invoice Yes Yes
Rotate road wheels to check for brake binding Yes Yes